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Solution to the problem of pin unavailable in Windows 10/11 system
author: VENOEN
2025-08-13
The pin is not available in Windows10/11 system
Overview: Under the Windows10/11 system, when replacing the hardware (such as the motherboard) or updating the operating system, there is a certain probability that the original pin will fail and cannot enter the desktop. When the following prompt appears, it can be resolved by resetting the pin.

- Solution: Reset the PIN according to the prompt. The PIN needs to be connected to the Internet, which has certain requirements for the network environment and needs to ensure smooth access to the Microsoft server. If you have been connected to the Internet but cannot access the Microsoft server, you can try to change the network environment or test in different time periods.
Step 1:1. On the fault interface, click "Set my PIN", and the following picture appears. Verify the Microsoft account here, enter the Microsoft account password or click Send notification, and select the approval code on the mobile phone using the Microsoft Authentication application;

- Step 2: Prompted to confirm the reset PIN, select "Continue" here

- Step 3: After verifying the Microsoft account information, enter the new PIN to log in normally.

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